As someone with chronic health conditions, this gym is the first I've found to be inclusive and sustainable for all fitness levels. The coaches and members are always kind and encouraging. I've gone from HATING the gym and having no motivation to planning my weeks around when I can go to OTF!
All the coaches are super supportive, and the front desk staff are very welcoming. I have only been going to OrangeTheory for a short period of time, but since day one, I have felt comfortable with asking questions and starting my workout journey.
Great place to workout. They push me to my limits, so I can get the best results. I love the efficiency of working hard for an hour and continuing to burn calories for the next 36 hours.
This place has had terrible customer service since the first visit. I wish I had followed my instinct and not signed up. When I signed up, the girl that was with me while doing the paperwork did not fully explain anything to me. I went with a friend and she was given way more info. I signed up for a promo and I met the requirements of the promo even though I have not been able to go due to a change in medication. I started trying to contact them a month ago to cancel my account and I have been unable to get anyone to contact me back. I finally got someone to respond and let them know I wanted to cancel. They told me that because I am canceling (even though I paid in full for the entire promo I signed up with) I have to pay for another month and do not get my free month. So frustrating. Don’t waste your time or money.
Oklahoma city, Oklahoma, 73162
studiomanager0859@orangetheoryfitness.com